Describe every person and every item
Count adults and children, then list suitcases, cabin bags, pushchairs and unusual items separately. For golf bags, bicycle cases, mobility equipment or other large pieces, send dimensions, packed weight and any restrictions on their position.
Mention seats you bring or request. A child’s seat belongs in the passenger plan, not spare luggage space. Ask how the arrangement affects remaining seating and storage.
Ask about access and loading
If stepping into a vehicle, transferring from a wheelchair or folding mobility equipment is relevant, explain the requirement in practical terms. Ask about the boarding arrangement and assistance that can actually be confirmed. A category name is not evidence of an accessible vehicle.
Large equipment must also pass through the loading opening and fit in the agreed position. Do not assume roof carriers, trailers, lifting equipment or additional help are supplied. Confirm any essential arrangement before relying on the proposed vehicle.
Choose from a confirmed proposal
Ask which category is proposed for the complete party and load, whether more than one vehicle is needed and what the total fare covers. Standard and VIP are service categories; neither replaces an explicit check of your particular requirements.
Keep the written confirmation and update passenger or equipment changes. Check the return load again: an extra suitcase or different bicycle case can change the arrangement without changing the people travelling.
Vehicles and capacity
| Tier | Passengers | Vehicle | Surcharge |
|---|---|---|---|
| Standard | 1–6 pax | SUV or minivan | — |
| Standard | 7–14 pax | Passenger van | +$20 |
| VIP | 1–6 pax | Luxury SUV | — |
| VIP | 7–14 pax | Executive Sprinter | +$40 |
Price is per vehicle, one-way, taxes included. 7–14 pax uses a van: Standard +$20 / VIP +$40 on local zones; quoted in the form.
Find a vehicle arrangement that fits
Send the complete passenger and luggage list, large-item dimensions and practical access needs. Request confirmed vehicle suitability, availability and the full price.
Book on WhatsAppFrequently asked
- Can I choose a vehicle from the passenger number alone?
- No. Send passengers, child seats and all luggage together. Large equipment and the loading arrangement may affect usable space even when the passenger number appears within a published range.
- Can a wheelchair or bicycle case be accepted automatically?
- No. Give its dimensions, packed weight and practical loading or access needs. Request confirmation of whether the proposed vehicle and assistance can accommodate your specific item and passengers.