The two terminals at PUJ
PUJ runs two passenger terminals, A and B. Both are international, both sit under the airport's open-air palm-thatch roofs, and both have the same arrival sequence: walk from the plane, immigration, baggage claim, customs, then one exit into the arrivals area. They are separate buildings a short walk apart, not one hall with two doors.
Terminal B carries most of the scheduled traffic from the United States and Canada. Terminal A takes a mix of European, charter and seasonal flights. That is a pattern, not a rule — airlines move between the terminals as schedules change, and the same airline can use different terminals on different days of the week.
For the traveller the practical difference is small: the same immigration desks, the same baggage belts, the same customs corridor, and a driver waiting outside whichever exit you walk through.
How to know which terminal your flight uses
Three places tell you reliably. Your airline's booking confirmation or app usually names the arrival terminal once the flight is scheduled. Your boarding pass shows it on the day. And the PUJ arrivals board — the airport's own flight list — shows terminal and status for every landing that day.
What not to trust is any fixed 'airline X always uses Terminal Y' list, including one we could publish here. Assignments shift with seasons and aircraft swaps, and a table printed in March can be wrong by July. Checking your own flight takes thirty seconds and is always current.
The detail that never changes is your flight number. That is what our dispatch desk keys on — not the scheduled terminal — so even a same-day terminal switch does not move your driver.
Walking out of Terminal A
Terminal A's arrivals hall is compact: after customs you pass one corridor where taxi and tour solicitors call out, then the doors to the outside arrivals area. Your driver stands outside those doors with a printed sign with your name on it.
Keep walking past the solicitors — a polite 'no, gracias' is enough — and look for your name. The full solicitor dynamic, including the people who offer to 'call your driver', is covered in our arrival-scams guide.
If the arrivals area is crowded, do not search faces; search signs. Drivers hold them at eye height, and yours is printed, not handwritten.
Walking out of Terminal B
Terminal B follows the same logic with a slightly larger hall: immigration, belts, customs, one solicitor corridor, one exit to the arrivals area. The driver with your name sign waits outside that exit, in the same position as at Terminal A.
Because Terminal B handles more flights at peak hours, the arrivals area can be busier around midday and mid-afternoon when several wide-bodies land close together. Give yourself a minute at the doors rather than stepping out mid-crowd — the sign is easier to spot from two steps back.
Nothing else changes: same meeting point logic, same free waiting while you clear the hall, same vehicle parked a short walk away.
Why the terminal matters less with a private transfer
A pre-booked private transfer removes the one thing that makes the terminal question stressful: having to find transport in an unfamiliar hall. We track the flight number, so if your airline moves the arrival from A to B — or the flight lands early or late — the driver is at the right exit at the right time anyway.
The meeting point is the same at both terminals: outside the customs exit, name on a printed sign, WhatsApp +1 849 377 5889 as the direct line to the desk if anything looks different on the day.
And the price does not move. Zone prices are per vehicle from PUJ to your destination — Terminal A and Terminal B are the same airport, the same zones, the same rates.
If you walk out the wrong exit
It happens rarely, because each flight empties into its own terminal — but a traveller who follows the wrong crowd or exits landside can end up at the other building. The terminals are a short walk apart, so this is a two-minute problem, not a lost-afternoon problem.
The fastest fix is one WhatsApp message to +1 849 377 5889: tell the desk which terminal you are standing at, and the driver either walks to you or tells you exactly which direction to walk. Having WhatsApp working when you land is the whole trick — the connectivity guide covers eSIMs and airport Wi-Fi.
Do not take a 'helpful' ride offer to the other terminal. The walk is short, flat and signposted, and your driver is expecting you.
Departures — which terminal you leave from
Departure terminals follow the same airline logic as arrivals, and your airline confirmation names the check-in terminal. Your return pickup is timed to the flight, not the terminal: the desk confirms the lobby time the day before from your zone's buffer, and the buffer does not change between A and B.
Both departure halls have the check-in counters inside the same entrance you are dropped at, so the driver takes you to the right door in either case.
If the airline moves your departure flight, reply to the same WhatsApp thread — the pickup is re-timed, and the terminal question sorts itself out with the new flight number.
Send the flight, get the price in writing
Hotel name, flight number, date and party size. We reply with the fixed rate, track the flight and meet you inside arrivals with a name sign. Pay the driver on arrival.
Book on WhatsAppQuestions we get on this
- How many terminals does Punta Cana airport have?
- Two: Terminal A and Terminal B. Both handle international arrivals and departures, and both follow the same sequence — immigration, baggage claim, customs, one exit to the arrivals area.
- How do I know if my flight arrives at Terminal A or Terminal B?
- Check your airline's booking confirmation or app, your boarding pass on the day, or the PUJ arrivals board. Avoid fixed airline-to-terminal lists — assignments change with seasons and schedules, so your own flight details are the only reliable source.
- Does the transfer price change depending on the terminal?
- No. Prices are per vehicle from PUJ to your zone, and Terminal A and Terminal B are the same airport. The zone rate is identical from either exit.
- Where does the driver wait at each terminal?
- Outside the customs exit of whichever terminal your flight lands at, holding a printed sign with your name. We track your flight number, so a terminal change does not move your pickup.
- What if I come out of the wrong terminal?
- Message the desk on WhatsApp +1 849 377 5889 and say which terminal you are at. The buildings are a short, signposted walk apart — the driver either walks over or directs you. Do not take a ride offer for the trip between terminals.
- Is one terminal newer or better than the other?
- Both share the airport's open-air, palm-thatch design and the same facilities for arrivals. Terminal B carries more scheduled US and Canadian traffic and can feel busier at peak landing times; the arrival experience is otherwise the same.