You book on WhatsApp with a flight number and a destination. We track the flight, meet you in arrivals with a name sign after baggage, and drive your group straight to the hotel or villa at the fixed zone price.
Book on WhatsAppPUJ has open-air, thatched-roof terminals. Most international arrivals clear immigration in Terminal A or B, then collect bags and pass the customs check. The exit funnels everyone through a single corridor into the arrivals area.
Your driver stands in that arrivals area with a printed sign showing your name — the one you gave us on WhatsApp. You do not need airport Wi-Fi, a local SIM or a phone call. Walk out, read the signs, done.
We enter your flight number into tracking the day before. If you land 40 minutes early or three hours late, the pickup moves with the aircraft. Waiting time caused by the airline is not billed.
If you miss the flight entirely, message us on WhatsApp with the new flight number. Rebooking the transfer is free as long as we have a vehicle available.
Plan 25 to 45 minutes from wheels down to the arrivals door. Immigration and baggage take most of that. Two or three wide-bodies landing together push it toward an hour — the driver watches the flow and waits.
Tell us the child's age and weight when you book. We install infant and booster seats before pickup at no extra cost. On VIP the seats are pre-installed as standard practice; on Standard we confirm availability if you book same-day.
Children do not add to the price. The rate is per vehicle.
All-inclusive resorts have a guarded gate. We drop you at the lobby entrance where the bellman meets the car; some resorts require the driver to register at the gate, which adds two or three minutes.
For villas in Los Corales, Cap Cana or Punta Cana Village, send the community name and villa number. Several communities need the owner or rental manager to authorize the vehicle in advance — we ask for that when you book so nobody is negotiating at a barrier at midnight.
Cash in USD or Dominican pesos to the driver at drop-off, or bank transfer before arrival. No prepayment holds the booking — your confirmed WhatsApp message with the written price is the booking.
The price we confirm is the price at drop-off. Drivers do not renegotiate, and there are no airport surcharges added at the curb.
1–6 passengers ride in an SUV or minivan. 7–14 uses a passenger van (Standard +$20 / VIP +$40 on local zones). Golf bags, surfboards, wheelchairs and strollers are fine — tell us the count so we send the right vehicle instead of guessing.
Uber and other app pickups are not permitted inside PUJ arrivals. What remains at the curb is the taxi rank, where quotes for the same run typically land 30–50% above these fixed zone rates and are negotiated while you are tired and holding luggage.
A pre-booked private car removes that conversation: the name sign, the written price and the vehicle class are all agreed before you take off.
See the full price list or the Bávaro route page.
We reply on WhatsApp, usually within minutes.